Cookies Policy

The cookies policy of PioGroup outlines our approach to processing cookies and provides information on how users can manage them, including options such as accepting, blocking, deleting, and more.

Cookies Policy

Introduction 1.1 Cookies are used on our website

1.2 When you visit our website for the first time, we will request your consent to use cookies according to the terms described in this policy.

About cookies 2.1 A cookie is a file that contains an identifier (a string of letters and numbers). It is sent by a web server to a web browser and stored by the browser. The identifier is sent back to the server whenever the browser requests a page from it.

2.2 Cookies can be either "persistent" or "session" cookies. Persistent cookies are stored by a web browser and remain valid until their expiration date unless manually deleted by the user. On the other hand, session cookies expire at the end of the user's session, which occurs when the web browser is closed.

2.3 Cookies typically do not contain personally identifiable information. However, personal information stored about you may be linked to the information obtained from cookies.

2.4 Web servers can use cookies to identify and track users as they navigate different pages on a website and recognize users who return to the website.

Our cookies 3.1 We use both session and persistent cookies on our website.

3.2 The following are the names and purposes of the cookies used on our website:

  • jv_client_id: Used to recognize a computer when a user visits our website, track users' navigation on the website, and improve its usability.
  • Analytics cookies 4.1 We utilize Google Analytics to analyze the usage of our website.

4.2 Our analytics service provider employs cookies to generate statistical and other information about the use of the website.

4.3 The cookies used by our website for analytics purposes are named _ga.

4.4 The information generated regarding the use of our website is used to create reports about its usage.

4.5 The privacy policy of our analytics service provider can be found at: http://www.google.com/policies/privacy/

Blocking cookies 5.1 Most browsers allow you to refuse the acceptance of cookies. For example:

  • In Internet Explorer (version 11), you can block cookies by accessing the cookie handling override settings in "Tools," "Internet Options," "Privacy," and then "Advanced."
  • In Firefox (version 44), you can block all cookies by selecting "Tools," "Options," "Privacy," choosing "Use custom settings for history" from the drop-down menu, and unchecking "Accept cookies from sites."
  • In Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, clicking "Settings," "Show advanced settings," "Content settings," and then selecting "Block sites from setting any data" under the "Cookies" section.

5.2 Upon your initial visit to our website, we will ask for your consent to use cookies in accordance with this policy.

5.3 If you block cookies, some features on our website may not be accessible.

Deleting cookies 6.1 You can delete cookies that are already stored on your computer. For example:

  • In Internet Explorer (version 11), you need to manually delete cookie files. Instructions for doing so can be found at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-1.
  • In Firefox (version 44), you can delete cookies by selecting "Tools," "Options," "Privacy," choosing "Use custom settings for history" from the drop-down menu, clicking "Show Cookies," and then selecting "Remove All Cookies."
  • In Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, clicking "Settings," "Show advanced settings," "Clear browsing data," and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data."

6.2 Deleting cookies may negatively affect the usability of many websites.

Our contact details You can reach us through the following methods:

  • Using our website contact form.
  • Contacting us by telephone using the published contact number on our website between 10 am and 8 pm.
  • Sending an email to the email address provided on our website.